Contact us

A question, a comment, an error to report, a tip to share? The Unpause Asia newsroom reads every message it receives. To write to us, choose below the reason that best matches your request: your e-mail will open with the subject line already filled in, so that it can be handled more quickly.

Report an error or ask for a correction

Spotted an inaccuracy, a typo, a wrong price or a release date that does not match the announcement? Tell us what is wrong and, if possible, include the link to the article and a source. We correct our errors as soon as they are reported and verified. You can also use the form at the bottom of each article.

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Send us a news tip

A release, an update, a tournament result or a story we have missed? Send us the link to the official source or to the publication that reported it: we only cover news we can attribute to a named source, and we do not publish unverified claims.

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Right of reply and privacy requests

Named in an article and want to reply, or have a request about your personal data under the Data Privacy Act — access, correction, erasure, objection or unsubscribing from the newsletter? Write to us with the details. The procedures are set out in our legal notice and our privacy policy.

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Copyright and takedown requests

Do you believe an article or an illustration infringes your copyright or another of your rights? Send us the link to the page, the content concerned, the right you hold and your contact details. The full procedure is described in our legal notice.

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Press and partnerships

Are you a journalist, a studio, an organiser or do you represent an organisation? Tell us about your request: we consider every proposal carefully. Please note that, under our editorial charter, we do not publish sponsored content or paid articles, and we do not review games from review codes.

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Before you write

Unpause Asia is a news site: we cannot provide customer support for a game, an account, a console or a payment, so please contact the publisher or the platform concerned directly. If you have been the victim of online fraud or an account theft, report it to the platform and to the Philippine authorities in charge of cybercrime, such as the PNP Anti-Cybercrime Group or the NBI Cybercrime Division.

Never send us passwords, one-time codes, bank or card details, game account credentials, or government identification numbers: we will never ask you for them.

Response times

  • Corrections: handled as a priority.
  • Right of reply, copyright and takedown requests: we aim to acknowledge them within 48 hours and to settle them within 15 days.
  • Personal data requests: we aim to respond within 30 days.
  • Other messages: we aim to reply within a few working days.

We work by e-mail only and do not offer a telephone line.

For details about the publisher and the hosting provider of the site, see our legal notice. For how we process your data, see our privacy policy.